AutoZone Auto Parts MA 02149

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Cynthia J

They will offer to install parts for free. Don’t do it. Eric E. Used excessive force to remove my windshield wiper. Told him with my car model I believe a cover needs to be removed before lifting. He said no and continued to use too much force it snapped on the windshield. He managed to hurt himself. And then cracked the arm of the wiper. I called him out on breaking it. And he proceeded to say it was no big deal and it still worked. Then called me ungrateful for a free service and called me emotional for getting mad. Said he would glue the cracked part back on. Took it out of my hand and tossed it in the trash. Then said I never gave it to him and I must of dropped it. But the end of this interaction I was so infuriated. The lack of accountability. I don’t recommended ever having them touch your car. They don’t even bother to look up a video before doing something.

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Melissa Lopez

Employees were kind and super helpful at the Everett location. Mind you I was there at 8am and the employees were super cheerful and made my shopping quick and easy. These people are amazing. Especially Dina, she helped me today. She was super nice and helpful. She helped me find the antifreeze tank that was hiding in my car and even helped me pour in the product. Thank you so much for your help and support with my car and coming out in the frigid cold.

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Nika A

Man Eric, whose last name I don't know, has long hair and is great! He gets customers in and out quickly. He’s definitely an asset to the team. This is a busy location. Give that man an additional bonus, it looks like he was the only one working he's a machine!