Advance Auto Parts MA 01040

F

Fatimah Shabazz

Im slowly getting better from a cold. Let my house for 20 minutes to stop by the post office and all my lights start going off. Stopped in and Carlos was quick and efficient of checking my car and getting a new battery installed within 30 minutes of walking in the door. I tried to tip him and he refused each time. If someone at this location could let me know what Carlos’ favorite desert or food is i want to bring a baked good or a gift card in for him. Thank you for going above and beyond.

S

Sasha

The manger Manager and Enrique there are awesome I give this place 10 stars!!! Great services

Q

Quality Store

August 9 2025. Under the recommendation from my mechanic i went to advance auto on south street in the city of Holyoke ma. And my experience was not a good one. I order some parts and i got some the same day and was told to come back in the morning so my mechanic went to pick up the remaining parts they told him that they haven’t came in yet to come back the next day . So i called at 9am and the lady that answered the phone told me that the mechanic had pick up one piece of the order yesterday and theirs one more remaining and she said she can’t guarantee when it will be in . So i called my mechanic and asked him if he had picked anything up from advance and he told that he had not picked anything up so i went personally to advance auto and called the mechanic from the store because they kept insisting that he had picked it up when he didn’t . So i handed her my phone so she can speak to my mechanic and since they were speaking spanish i could not understand. So i was upset because i felt that i was being treated right so i returned everything and asked for my money back..what im trying to say is that they were very rude to me. And i will never go there again.