Boston Auto Works MA 02148

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Keith Tomao

If you are thinking of taking your vehicle here, I think this will be worth a read. I waited a few months to leave a review to be sure it was accurate. A few months ago, I was in the area looking to buy a car, specifically a 41-year-old, 1985 C4 Corvette. I called many different auto shops in the area to perform a pre-purchase inspection on the vehicle, as it is an antique, and many problems could be underlying. Every single shop in the area denied me service as they were either unsure, didn't have the time to squeeze me in, or just were flat out unknowledgeable enough to do the job. This was until I called Boston Auto Works, specifically John. Immediately, John told me he could take the car in and do an inspection confidently. Sure enough, the next morning, I brought the car in, and after throwing it on a lift and taking it for a test drive, he gave me his honest opinion, didn't try to upsell me, and treated me with the utmost respect. On top of all this, the inspection was completely free. He identified that all 4 brakes were seized and would need restoration/replacement. The only problem was that I was not in the area for long, so the job would need to be expedited. He assured me this was not a problem and they would have the brakes of a 41-year-old from fully seized to restored within a day. What other shop can do this? A day later, I came back to a completed job, a fair price(with a first-time customer discount), a complimentary oil change, and assurance that if the brakes had any problems after I left, they would correct the problem at no charge. Six months later, the car is running great, and the brakes are tighter than any other car I've driven. I have seen the bad reviews, and on my first-hand account with this shop, some of its techs, and John, the manager, I would confidently recommend anyone here. I was immediately treated with respect and kindness, and I'm positive that if you experienced anything different, that is only because you didn't treat this shop with respect. It goes both ways.

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Zack Salomon

I brought my Jetta in for body work and repairs. The team at Boston Auto works was great!! They were upfront on the costs and timing for the repairs. The car looked great afterwards and they cleaned the car before returning it. Finding a place for car service is stressful and the team here was honest and knowledgeable. If I need work done in the future I will return here because of their great service.

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Emily Popp

Came to them after the dealer wanted to charge me 3500 dollars to replace my my wheel bearings, tires and a 1000 dollar oil change even though I had an oil change 2 weeks ago. The dealer had already charged me 200 bucks to assess it. They assessed it for free and made multiple accommodations for me in scheduling and transportation. They charged exactly what they quoted me and even made sure I was prepared for potential future repairs. They are just good people and are stuck with me as a customer.