AutoZone Auto Parts MA 02760

R

Regina Sanetti

I have been searching for two specific batteries for my Volvo key fob. This particular battery is not easy to find. I was able to locate it after going to a few different AutoZones.

M

Michael Clemmer

I ordered something online and paid extra for same day delivery. I never received a confirmation email like I was told I would shortly after payment. I waited about an hour and then called the store and they were confused about the delivery because they said they don't offer that and maybe I should call doordash or ubereats?? I then asked what does that have to do with a delivery from an auto parts place especially because I ordered it from your corporate website. I was brushed off pretty much and then I called corporate. They basically had no answers for me either and told me to call back later to check on my order. I waited until about 4:00 and finally called back and to no Surprise again I was met with no answer. I was told that someone would contact me within 48 hours to talk about my order and to let me know what the next step was. This was confusing to me especially because I paid extra for same day delivery, so if someone's calling me back in 2 days how does that help me and where is my money going for the same day delivery?? I now have to pick my order up myself and wait 5-7 business days to get my refund for the delivery that I paid for. The whole reason I did a delivery in the first place is because my battery is completely dead and I can't physically drive my car to the store otherwise I never would have did this. I just think it's ridiculous that they offer a service and not only do the store employees not know anything about it but they can't even find drivers to deliver the stuff. I highly recommend anyone that's thinking about ordering something online to just avoid this so you don't end up like me. Go across the street to O'Reilly's and save yourself a lot of stress.

S

Steph F

I just got a brand new car 2 months ago and the wiper blade ripped (probably all the stuff falling from the trees...) anyway I went in there and said I need a new wiper blade for the driver side and the super helpful guy figured out what kind I needed and then even installed it for me! I am so grateful and it will definitely be back there again and again and again!!!