Sullivan Tire & Auto Service MA 02169

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Andrew Cubell

I called around 3PM asking if they'd look at my leaking tire knowing they close at five. John told me if I made it in before 4 they'd help me out. I got there at 3:50 and he honored that promise. They diagnosed it as a faulty valve stem and replaced it free of charge since I got my tires brand new at a different Sullivan's only a few months ago. I had great conversations with John as I waited and they even stayed a little passed 5 to get it done. Fantastic experience!

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Mike Smith

I just had new tires put on & an alignment performed at the Quincy Location. John, the gentleman I worked with was extremely helpful, knowledgeable, and very professional. John gave me all the information I needed to make a final decision. Everyone did a fantastic job and it only a couple of hours (last minute on Saturday!). Very well done to all involved!! I would highly suggest using Sullivan Tire if you need tires or basically anything to do with your vehicle!!

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Orville Wood (TharealCraig)

3/15 - First experience: I waited for an hour and a half for them to tell me they didn’t have the oil that I needed for my car (the next day they comp the oil changes for lack of communication). 11/1 - Dropped off my car at 9:30am even though I had an appointment at 10 a.m. for an oil change, alignment, and check one tire. I asked for it to be completed by 12:30 p.m. The front desk acted like he was pulling teeth to accommodate that request. I called at 1pm they didn’t even touch or do anything to the car. I am a long-time customer for over 8 years, having been going to many Sullivan locations, but this location is the worst location. Don’t be fooled by the positive reviews. The WORST!!!!!