Meineke Car Care Center MA 02767

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Frank Beatrice

Engine warning light came on. Meineke diagnosed the problem as a vapor leak and needed to do a smoke test. Said it would take a couple of hours to find and fix. The shop was busy but I asked if they could possibly fit me in at this time as I lived a distance away and would wait because I had no ride home. Upon further examination, the techs found a corroded fuel pump, a broken stabilizer/sway bar, shock / strut problem, rusted brakes. Because the cost of repairs was unexpected, the manager clearly explained which items were safety issues and needed immediate attention. Others could wait. I decided it was prudent to have all repairs done at this time. They provided me a ride home; repaired everything by the next day and provided me with a ride back to the shop to pick up my truck. I have been a satisfied customer of Meineke for years. The staff has always been truthful with me, courteous and helpful. Frank

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Steve Donnelly

The Meineke team was fantastic start to finish when I recently brought in my car for a standard wheel alignment. The gentleman at the front desk knew me by name when I walked in, which added a personal touch to what can easily be considered as transactional service as you can get. From there, I was offered a standing desk in the waiting area to comfortably work while I waited. The team was very quick with performing the service and not trying to push any unnecessary services to make more commission. As an experienced sales professional, I appreciated that conscious decision to not push. The price ended up being more than fair. Couldn’t have asked for more and the team should be commended for their exemplary professionalism and personal approach to serving their customers.

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Steven Blake

Good service. Promptly looked at my truck by appointment. Inspected, diagnosed and estimated a few repairs. Took the time to answer questions. Replaced the muffler while I waited.