Bay Shore Undercar Service MI 49720

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James Liabenow

WARNING DO NOT GO HERE!!! We went here because the abs light came on and we started hearing a sound in the front right tire, they supposably inspected it said it had a bad wheel bearing on front right tire they charged $370 something to supposably fix, but they said the pig tail plug in on left front tire for abs was unplugged and crossed and couldn't be plugged in so abs light was still on. We get the car back and it was still making same noise and went and got a oil change at Bell tire and they noticed the pig tail plug in was unplugged so they plugged it in and our abs light was off and it was so wow Bell tire clearly is better. Then I got sick of the noise I'm blind and I felt around and found the spring is touching the wheel. A blind guy finds the issue over a licensed mechanic shop where did they get their license from a cracker jack box. no worries I don't drive lol but know some about cars clearly more then this place, I don't know how they are in business with a good rating I'm shocked.

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Amanda

When I drop off our vehicle, they ask are you for sure its the wheel bearing, I told there what we are experiencing and seeing. We had past experiences with vehicles doing the same thing and it was the wheel bearing. The guy I talk to said its probably the brakes, but we will look at it. I never said I had trouble braking. When it was time to pick up the vehicle, they did say it was the wheel bearing that we thought it was and also told me that the other side abs was not plugged in. They couldn't get pluged back in, so the light stay on. Which there was no lights on the vehicle until the wheel bearing went out. The repair shop gave me a list of stuff that the car could use supposedly. I asked for an estimate of those repairs I never got one just the list of recommendations. As, I am driving the car home, I still here a noise like it's a wheel bearing still. We called them up and they said it was replaced, etc. We took it Bell Tire to get an oil change and they plug our abs back in from the other side and the light went away for that, but still have has a noise. How did Bell Tire get the abs to plug back in, but the repair shops couldn't. In the end, my fiance and I took a look more and felt around, did our research and figured out the problem ourselves. Funny thing is it wasn't a repair on their list they gave me. We won't go back there, we will find somewheres else to go to, to get the repair fixed. By the way my fiance legally blind and help figure it out.

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Matthew Schmidt

Shawn and Angie at Bay Shore are amazing. Shawn's really good about helping you understand what's wrong with your car, and Angie is a great at communicating prices and upfront costs of what it will cost. Will always go back to them for repair work. A trustworthy small mechanic shop that's focus on the customer rather than the how much they can make.