Al Serra Auto Plaza MI 48439

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Aaron Wagner

Salesman Jim Haynor is an absolute pro. Super responsive. I bought a beautiful Cadillac from him and noticed a stone chip on the windshield and a rip in the driver seat. I was really bummed because I live an hour away and dreaded having to drive all the way back to have it repaired. Before I knew it, Jim already had a plan to order the parts and was willing to send a dealer rep to my house to retrieve the car, bring it back for the repairs, and then deliver it all the way back to my house. This type of service doesn't exist anymore typically! If you are in the market for a car, give Jim a call. You will not regret it.

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Angela Yvette Rodgers

I got prompt service and updates to vehicle as it moved through each individual repair stage. And my car returned to me in better shape than initial purchase. I am thankful fir all Serra body shop and service team

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Anthony Carpenter

Erik Faulkner was by far the best salesman I’ve ever dealt with in any type of sales setting! He was very patient, quick to answer all of my questions, a very kind a generous man to say the least! They have to replace the windshield so I won’t be able to bring her home until tomorrow. My friend had to leave and Erik brought me home and bought me dinner on the way!