O'Reilly Auto Parts MI 48763

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Brian Burgess

Bought some parts from O'Reilly for the front end of my car. One of the parts was a special delivery in the boot was damaged on it. A person I talked to is a female that said that is under warranty and I explained to them that I have the part on my car I would have to take and get the part and then swap them out of my car and I can bring the old part back. I was told not a problem it's under warranty. So I asked if I needed to have money to buy the part and then get it back and they said no it's under warranty. I get to the store oh it's not how it works. I decided that I was going to end doordash across America and check out all the cool things like the Grand canyon and stuff so I'm trying to fix my car and I live in it. I don't have anybody that can drop me off I was needing someone to help. The manager at tawas is a liar as far as I'm concerned I have no respect for them and debating whether I'll ever go to an O'Reilly's ever again. The whole reason why I went in the first place was because it's Dundee Michigan there was a guy in there named Adam and he really helped me out a lot. actually the whole crew in Dundee was very awesome all the time. My experience in tawas says it's not about helping people it's about money. I don't like corporations I like people that help because that's what families do and that's what people need in America people want America to be great again clearly that's not the case for O'Reilly's in tawas manager.

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Josh Conquest

We made it home!! Thank you so so so much for the help, and letting me wrench on my junk in the parking lot. Sorry about the mess, I hope it wasn't too much trouble. Best auto parts store around! 10/10

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marcus buwa

I got stranded in the parking lot of this orileys at midnight when my fuel pump went out while I was getting food next door, this orileys staff opened the doors a little early for me the next morning so I could warm up and get some parts and were very kind and helpful through this whole unfortunate situation, they even allowed me to fix my vehicle in the parking lot and made sure i was safe multiple times. Well done!! This is how an auto parts store should operate!!