Hastings Auto Parts MI 48089

M

Michael

Today, 8/15 I called at 8:05am. I got a voicemail that stated that their hours started at 8am. Then it hung up on me. I called again, same message. Same result. Weird right? So I call the Roseville location and a really nice lady answers the phone and answers my questions. (My car is broke down at a gas station) I asked if the warren location has the part, she said they did. I thanked her and figured I would give warren a little more time. I called around 11am and was put on hold before I could even speak. "Hastings, please hold". After a wait, the rude guy gets on the phone and I can tell he is "over it". I finally get to ask if they have my radiator hose in stock. (BTW. I was also a DM for a autoparts retailer) he quotes me $220. I said "for a hose?" He said yes... I then said, are you sure? "For a radiator, yeah.... that's the price." When I said HOSE again, he scoffs and then gives me the actual price. Great. And it's in stock? "YES". Ok... im sending someone immediately. He hangs up. You know where this is going. They didn't have it. He never even checked. If you don't want to work with the public, don't. I have no idea why this person is allowed to speak to customers on behalf of a company.

S

Salvatore Orlando

Just like the Roseville store, these guys and this store rock. They know and have what I need, and for a bit less then anyone else. This store gets a +1 though for being open on Sundays. Thanks Hastings teams.

R

Ronda B

Had the parts I needed for a reasonable price. Very knowledgeable