Advance Auto Parts CO 80221

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jewels rose

usually very nice employees in the store. but my recent visit i asked a elder man who was working to help look at my headlights and he was very rude when he told me he wasnt able to. I then asked him to get me the LOW beam head lights wich were 35$, since i didnt know wich ones were the low beams . the next day i tried to install them only to find out i was given the HIGH beam head lights. when I went back to the store to try and return them or atleast get some kind of help the two male employees there were very rude and unhelpful . I went in on 2/5/2026 around 4pm to try and return the lights. I understand that they cant be returned if there opened but then if thats the case maybe train the employees to know the right items to give out.I wasted 35$ on lights ill probably never use and wasnt even able to get my money back or atleast a discount . definitely will not be coming back to this auto parts.????

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Lilith Perry

Honest to god the only auto parts store I’ll go to in Denver. Management is always so helpful and welcoming. I’ve been to other advanced auto parts in Denver and none have them have been as helpful as you guys. Didn’t catch his name but this amazing god send of a human helped me get my power steering fluid cap off (after Christian brothers screwed it in so tight we were ready to crack the cap with a hammer and just buy a replacement. Amazing dude got it unscrewed and got me new power steering fluid.) I don’t trust anyone with my ‘93 ranger but this location specifically have never failed me. Thank yall. You guys always got my back and I appreciate yall to death. Everyone in this store goes above and beyond- (yall deserve raises for your impeccable customer service)

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John Kallas

Had the best experience at this specific store location. All of the staff were extremely helpful even when managing the needs of other customers. Kimberly who was helping me was extremely knowledgeable and kind. Don’t go anywhere else!!!