Carvana New York City NY 10461

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Frank M

I helped the Senior lifelong friend sell his Mercedes-Benz rodestar through Carvana from start to finish the process online as well as the exchange car pick up Check rendering was excellent. I would recommend this company to anyone. Great customer experience thank you.

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Isaac Collins

I traded in my old car and bought a new one. Very easy experience. My delivery was delayed a couple days during a snowstorm so I don't fault or blame them at all. They called to let me know what was happening at every step of the process. The only "downside", if you can call it that, is they don't give you a lot of time to do the documentation in the purchase process. I feel like buying a car is a significant purchase, so a person should be prepared from the get go. Delivery personnel were pleasant and efficient. They had no problems delivering to my apartment complex. In NY, my vehicle came with permanent plates and they handled the state inspection and registration for me. No DMV visit required. I would recommend Carvana, most all the vehicles I looked at were fairly priced or better, and not losing a full day getting beatdown by a dealership is worth at least a thousand dollars in any case. They 7 day return policy and 100 day warranty I can't comment on personally as I haven't used it. I work in automotive service and have interacted with them on the repair side and have found them to be reasonable and quick to address any issues. Buy from Carvana, utilize the 100 day warranty and get the car inspected. I genuinely don't see a reason to go to a dealership if Carvana has the vehicle you want.

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greg sbordone

Sold my 2018 VW Tiguan, filled out the original form for estimate online, received a fair market price, Dustin and his trainer came the next day (actually), they looked over the car and put it on their flatbed. I received the check. Seamless, wonderful, excellent experience with Carvana. I highly recommend.