Croteau And Son's Service Center NY 12020

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Michael Ebert

I want to thank you for checking out and rebalancing the tire on my Cadillac.. I found out the wheel that didn't fit on my Cadillac later I found out it was unilag.. thank you so much for rebalancing my wheel it helped out a lot but I did receive the wheel it was unilag thank you guys you guys are the best.

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Amber Defaria

Filed a BBB complaint. They wouldn’t let me get my Id or debit card they tried to use out of the car until strong arming me to sign it over when it still has a loan. You are unable to get a license at dmv without identification which I didn’t have at the time and an id is needed for everything. New York State says you can get items out of your car instead they wouldn’t let me unless I signed it over when I still owe money on the vehicle. Also rude and unprofessional in general. To the reply, I was not arrested I was taken to the hospital and diagnosed with a disorder they took advantage of. The police officer came to help me get my Id and they still made me sign over the car; also why would I pay money when they stole my vehicle worth more. Also like I said tried to use my debit card. Just because they respond doesn’t mean they were in the right. My bank statement shows their attempt to withdrawl and changing my pin. A day before I was even discharged with the same card I still have taken from the car the day of discharge and with police escort. disgusting 24 hour surveillance so the employees can steal.

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Samantha Brooks

I want to take a moment to share a great review for Croteau and Sons Service Center. I had one of the worst mornings of my life when my car struck a metal box on the highway, narrowly avoiding what could have been a major accident. Thankfully, Croteau and Sons were the tow company dispatched to help me. They were incredibly friendly and professional. I had been dreading the cost, since in the past towing has always been very expensive for me. But they ordered me a new tire and repaired my vehicle for just $309. I’m truly grateful to them for being fair and honest instead of charging outrageous prices like many other tow companies. I highly recommend giving them a call if you ever find yourself in a tough spot!