Walmart Supercenter NY 13045

M

Michael Billiel

Looked an item up on line and found they had 4 in stock in aisle M25. I drove 20 miles to get it. Of course when I arrive and went to aisle M25 no such item existed. After asking 3 people with little scanners and getting the same response of "don't believe anything you read on line" I realized no one in there actually gives a crap. Next time I need something and walmart is my only option I'll stay home and slam my head in a door it will be more enjoyable then dealing with them.

B

Becky Zimmerman

This is a smaller location with minimal options. Like most Walmarts, you can see people who work there but you can never get an answer on anything. You will hear the seemingly scripted, "I don't know, this isn't my section." (It must be part of training and considering politics, I don't even blame the staff). The restock game is super weak, too. I think I found something my size 5 years ago and never since. The same clothes have been on that shelf... even though the shelves have moved. I think they get their deliveries on Wednesdays, if you want first dibs. A lot of times you will see longer lines while more than 1/2 the registers are closed and about a dozen employees wandering aimlessly in the background. In general: It's clean enough. The staff is kind with one on one interactions. The self-checkout staff are friendly, funny, and helpful. ** Beware: There's an older man that wonders around the store who presses himself against women in the clothing sections. Approx 6ft, white, mid 60s, heavy set, full oval face with grey and white facial hair. Had black glasses frames and a tan coat.

D

Dylis Burdt

Just giving a high five and many thanks to Michael and Diane in the Cortland Walmart cellphone section. Claude decided he wanted to upgrade his flip phone to a smartphone. Found one for $108, and they handle Verizon accounts. But for some reason, they couldn't get our Verizon account to accept the upgrade! Had to call two different tech and customer service people at Verizon, and jump through umpteen hoops... should not have been a problem, but took us almost 2 hours before the tech specialists could figure a way around the blockage! The cs rep on the phone from Verizon worked patiently with all of us, and finally got the number transferred from the flip phone to the new one. No idea why it wouldn't go through, but sure appreciate their patience and help! I've been known to gripe about Walmart in the past... but they were outstanding today. ?