Firestone Complete Auto Care NY 11763

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MIRZA PARDESI

I got my car serviced for Oil Change and they didn't installed back the panel properly screw were missing and panel got off next day scratching bottom on the road and making noise. This costs me $200 for the panel from Honda.

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Art Teacher Amy

Thanks Carlos for fixing my gas cap door which wouldn’t open. I’ve been here for a number of repairs on my Subaru Outback. And I feel like this location has been honest with me with what the problem is. Of course they try to sell you more than you need. I can replace the air filter myself and my wiper blades. I also like that they breakdown the parts and labor, and when I asked for my rotors a month ago, after they did my brakes, the guy brought my rotors out to me to see for myself that they were grooved. I know my cars. I have driven Outbacks for 25 years. So I know what I need and don’t need. I don’t feel like the treat me differently as a woman - cause I come in and say “ I need front brakes. Pads only. How much “ ? I like that they have a coupon for a regular oil change cause I’ll bring my daughter’s Toyota here. The location is also convenient. It’s near planet fitness and stop and shop so I can do some errands while I wait. They also have a nice waiting room. All of the guys here have been respectful and courteous to me the last 3 years.

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Alida Barry

John helped me with an oil change and he was great! Normally I have a family member do all my car maintenance for me but unfortunately they weren't available so this was my first time coming in and getting my car serviced. He made everything super simple and even helped me with a few little things I needed to do with my car as well. Thank you John for being super kind and patient with me!