Frank's Heavy Duty Truck Rpr NY 12010

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Elvir Sabanovic

When you call them they say they will see you right away, but then when you go to their service center there is no one there. I do not recommend this service.

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HB Freight Dispatch

That's one of the best shops in the area, highly recommended for in shop repairs or road calls. I was diagnosed wrong and charged dearly on road call by another shop with recommendation to TOW and replace "failed" costly part. Luckily I called Frank, after listening to my issue he advised before calling towing to send one of his guys to look into issue again. Mechanic showed up very quickly and after investigation truck was fixed on site for a very friendly price. Frank could have taken advantage by just replacing a working part, but he DID NOT. Recommended shop for any trucking company, Thanks !!

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Rose Allen

So far, im not impressed. My first call was monday. Called again on monday. Told they were going to go ck it out. Called Tuesday morn. Told they got busy, would send someone out that day. Still nothing. Called wednesday. Son wasnt sure what father had said or done. Would talk to him and get back to me. Nope. Called Thursday they said they looked at it. Would have to tow it back to shop. This is now monday 1 week after original call. Once again told me they would get it today. I know things can get busy. But if you tell a customer your going to do something today, then do it. Why 1 week later am I still waiting? Ill give them til wednesday, only because im working and have the day off Thursday, then im calling someone else. Good luck getting what i owe so far. All they have is my phone number and first name. I'll do as they did. Today!!