500 Halstead auto repair NY 10528

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Bill Byrd

Timing belt done. Life savers, thought my truck was done for but they brought it back to life

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Alyssa Guerrero

I trusted this shop so much. I have a 15 year old Subaru and went in for routine maintenance every 4-6 mos. I asked to please inspect the vehicle for winter safety necessity and was told a tire needed replacing- 2 days prior to the appointment, there was an engine failure, and I had it towed there per their recommendation. It took another 2 days just to get a diagnostic. An $1800 repair that allegedly included engine work resulted in a car break & radiator blowout in about 10 miles. I told the mechanics I need the car for serious medical concerns, and took their advice for drivability. It blew out on I95, and I almost got killed on the highway by drivers who swerved around me to crash. The engine was smoking and I thought it would blow. I called back. The mechanic claimed not to know what happened. So I brought it to a premium engine mechanic who services Rolls-Royce, by a friend. The car was not serviced per the receipts, the amount of labor assessed was inaccurate and I was overcharged. The winter safety checkpoints were neglected, and I was also told I could’ve lost control in the snow for what was left unchecked when I asked. Bringing my car here almost killed me. The fact that no one checked in after how bad last Friday was is highly suggestive of a mistake no one will own up to, so my friend dished out a bunch of credit card money and I paid cash I’ll never see again— to almost get killed in my car. **This is a gas station. Do not come here for repairs**

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kevin Myers

Please please do not go to the Car Service Center if you do not have to, and go to 500 Halstead! Let me explain why. I have been going to my car manufacturer's service center because it was easy and convenient. I always came away feeling like I was overcharged and pressured into new repairs. After my most recent experience at the service center, the estimated bill for "needed services" did not feel right. So, I decided to get a second opinion from 500. Sue was so nice when I called and she got Benny on the phone after I explained my situation. I shared with Benny what the service center said the car needed, and he said it didn't sound right. He told me to bring the car in for a free estimate, and I am so glad I took him up on his offer. Benny serviced the car on the same day and charged me less than half of what the car dealership quoted. Benny also told me that I didn't need everything they told me I needed. How many times have you come away feeling great about any type of car buying/servicing experience? From my experience, not many at all. I have finally found a place that is honest, trustworthy and completes work on a timely basis. I love this place! Thank you!