Midas NY 10926

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Timothy Mitts

BRAKES BLOW UP: Do not trust your brakes with your kids in the car from Midas in Harriman, New York. Number years back I had a problem with them. The old manager of the business was pulling some shenanigans. David made good on the shenanigans. They replaced him with a gentleman that straightened things up and got the shop in shape. However, he left several months ago. I just spent a fortune on restoring my 2001 Ford f250 Super Duty. I took the truck to them for service. They informed me that my rear brakes needed to be worked on. I okayed the work. Less than 2 weeks later the brakes basically blew out. Luckily if I had my children in the truck, who know what could have happened. The the truck was picked up from my home and taken to a local tow company location. The company looked at the brakes indicating serious issue with workmanship. We ended up shipping it over to Midas so they put the caliber bolts back in because they blew out. They now claim that the differential is no good, the rod bent and the brakes were blown out. I was told by Joe that according to a meeting between him, David and Ollie that Midas was not responsible for $3,000 job they warranted. Only problem is when I had problems several years back. Ollie admitted to me after the fact. He admitted that he lied because he did what his boss told him to do. We Now Have The Same Story. The truck has been towed out of there and brought to a different repair shop. I have every intent on suing them under the warranty. We spend thousands of dollars every year at their shop. Number of people have already told me that our mechanics including Ford that was poor workmanship. In fact, who worked on the truck either one person or two story has changed. Joe accused the other shop of not have put the Piston bolts in in order to ship the truck originally to them. Story keeps changing.

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Guy Cortesi

I was towed to this Midas location as a result of an accident on 87. The front tire and rim came off the car, which we suspect was a result of someone tampering with our car while it was parked in Philadelphia. Fortunately, my wife and I and two grandkids were no injured and no other vehicles were involved in the accident, since I was able to drive the vehicle onto the shoulder, despite a wheel being gone. The wheel ended up 1/4 mile down the road in the center median. In any case, the tow truck driver recommended this Midas shop since he found them to be fair, honest and reasonable and he also thought they could work on the car as quickly as possible. John, the store manager was very helpful and ordered the parts needed for the repair, which was significant. The next day they were able to make virtually all repairs except for a linkage that needed to be replaced once the repairs were underway. He ordered that part for arrival early the next morning. John was out on the day the repairs were completed, but he alerted us to that fact in advance and passed all of the information and details to Joe, who completed the process. Joe was also very helpful and compassionate. I was back on the road by 11am with a repaired vehicle (except for body damage to the wheel well that will need to be handled by a body shop). The bottom-line is that this Midas shop solved a very difficult problem in a very professional and caring manner. The staff are a pleasure to work with and are honest and helpful and caring. I am extremely satisfied with the work done and would highly recommend this shop to others.

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GEZ

Joe the manager at this site was very service and customer centric. He effectively managed the process to keep the quoted price for the service in track. Additionally the mechanica working on my vehicle did an exceptional job on a car which has been driven 200,000 miles. Thank you