MZM Auto Repair NY 11967

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Wendy B

This is one of the worst expernice I have ever had with a mechanic. I vehicle in because it broke down on the highway, Instead of properly diagnosing the problem, I was told I needed a new starter and a new battery. I trusted their professional judgment and paid for both repairs. After spending my hard earn money, the car still did not run. The original issue was never fixed, and there was no accountabikity taken. I feel completely taken advantage of during a stressful situation. Rather than taking the time to properly diagnose the engine promblem, they replaced parts that clearly were not the root cause. Thats unacceptable! On top of that, the customer service was poor. There was little transparcey, no clear explantion, and no real effort to make things right after the vehicle contnued to have the same issue. I would strongly caution anyone considering this shop to think twice. This experience left me disappointed and fustrated!

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dominique mancuso

Honestly, this shop has been amazing and very helpful. When I first went there my car battery died and the shop had just opened and the employees were super friendly and jumped my car and helped me out so much. Later that day they replaced my front brakes as well as I brought the car back because I was so happy with the service and they also put in my new battery for me. Since then my car has been to the shop a few times for other issues that have come up and Zain had always found me good deals and has always answered when I called with issues he even came out to riverhead to look at my car once when something was going on with it. The service is fast I always get my car back right away and they make you feel extremely comfortable and they are willing to work with you when it comes to payment or parts. Honestly I keep taking my car back to them because the shop is very reliable and I appreciate all the help they have given me.

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Salas Mima

Excellent customer service. And the mechanic are expert. I took my car to be fixed for turbo. The dealership told me 4000 dollars, Zain helped me and he was very professional and kind. They fixed my car for 1500 instead of 4000 dollars. Very saved a lot of money with best job.