AutoZone Auto Parts NY 11967

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Diane Truberg

Today I was very fortunate to receive exceptional top notch service from the Manager Alexander Hesse at Auto Zone Shirley Home Depot Mall. Alexander went above and beyond, even in this extreme heat, offered to take out the old battery in my Dodge Caravan and install in a new one. All this done with a sincere smile. Alexander answered all my questions and provided me with much needed advice. Highly recommend this Auto Zone and this young gentleman. Thank you again Alexander. You set an amazing example as a leader for your staff. ?

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Victoria Klink

Each time I go to this AutoZone I get treated with kindness and respect. I am grateful for their help . Alex went beyond my expectations on service for a battery I had purchased. He took his time and explained certain issues that I was having. I appreciate his knowledge of the situation I was having. Thank you, Victoria

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Ramon Ortiz

Basic customer service training should be provided. Walk in today around 230pm. I was the only client present. I went to the counter for some assistance and stood there waiting for any kind of acknowledgement from the associate. Even said good afternoon to get some attention but no reaction. They continue with there conversation. Sad part was that the manager was also there and neither took the time to look up and try to help.