Riverdale Auto Clinic NY 10463

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jabatta1

Do NOT go here. These people are the definition of scammers. I go in for a routine inspection, under $40 no problem. Drop my car off and go to work. And hour later, I get the call, "Hello everything is looking good, just needs new wipers and filters." They didn't mention they were actually going to replace them and didn't even ask my permission. I acknowledged and went about my day. I pick up the vehicle. $280 on top of the inspection fee for front ($90) and rear wipers ($35) and $60 each for the cabin and engine filter, all of which I would never pay that much for at AutoZone and takes 2 seconds to install. Remember that permission they asked for..."Oh, sorry for the miscommunication," they said. I'm basically forced to accept this so can get my car back because allegedly I accepted the parts verbally . No quote, no nothing. Here's the kicker. Sensing something was up, I decided to look at what they replaced before leaving. Sure, they replaced the front wipers and maybe the rear wipers. (I had actually replaced the rear wipers not too long ago so I couldn't tell if they had replaced them.) But digging further, turns out they never actually replaced either the cabin or engine air filter...they were still the previous ones!! I marched right back in and demanded a refund. They claimed they forgot to install the filters because they were busy. Here I am getting charged way beyond the regular price of filters I never wanted (cabin air filters are not even part of an inspection and an engine air filter would only need to be replaced if it failed emissions...and they never mentioned any failed emissions tests), and turns out they didn't even replace them. Never coming back.

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Robert Lizardo

This used to be the place to go to to get your car fixed, but now this business is falling apart. I ordered my side view mirror cap on September 17 of 2025. Simple fix, Simple part because I have came here before and got the same work done for my vehicle. Three weeks go by and nobody has called to follow up nor said that the part was in, so I decided to call to follow up and the excuse they gave me was that the manager was on leave of absence and forgot to order the part. No problem I understand things happen. They needed a few more things What type of car I had if it was made in the US or Korea ( Which they should have that information you guys are the professionals and not me). As of today, no one has called me. Nobody has followed up, so I decided to go to the store and load and behold the excuses start rolling in talking about that the ordered the part at their sister company but never got in contact with me if they ever received it. There is no communication, poor leadership and honestly, I gave you guys the benefit Now you guys have lost me as a customer.

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Samantha Keating

My car battery unexpectedly stopped working today and Riverdale Auto Clinic was able to accommodate me super quickly. Joe is very kind and efficient!!! He fixed my battery and gave wonderful customer service. I was very grateful they were so accommodating and kind.