Touch of Class Collision NY 11580

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Juliana Mazzeo

I thought they gave me a brand new car:). During Christmas week I got into a small accident. I stopped at the stop sign and the person behind me did not:( It looked like minor damage. I called Mercedes to see if they do body work and they recommended me to a collision place "they use". After reading their reviews, I knew I was NOT going there. I did a search and found a Touch of Class Collision. I called, and the staff was friendly attentive and caring. The young man who drove me to the rental place was so friendly and professional as well. Yesterday, 4 February, I finally picked up my car. It took a while but that was because the other insurance company took their time to get adjusters etc. When I got there, Gabe came out to greet me, they pulled my Alpine white, 300C up and I was floored. It looked like a brand new car, like it had come out of the showroom. Gabe explained the work they did and that the impact was much more that it showed superficially. The inside was spotless, the trunk, glove compartment everything was just spotless and so clean. This morning my dad went to charge the battery and he said even the engine is spotless and so clean. The body is shiny and brand new looking and they also left a tube of paint just in case:). I highly recommend A Touch of Class Collision. Gabe is super and the staff is amazing. Thank you so much for taking such good care of me and my "girl" (my car:). Juliana M

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Adriana Young

Top notch customer service. I had a wonderful experience with my car repair. Everyone was very friendly, especially Denise. She made me feel more like a friend versus a customer. The owner Gabe was a pleasure to work with. My car came back better than new. Would absolutely do business with them again.

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Wavey_ Lit

I’ve been meaning to leave a review because it’s well deserved. I had a minor fender bender the first week of October, that left some dings and paint damage to my rear bumper. I initially was going to go through the In-network body shops provided by my insurance, but I checked the reviews and they were all horrible honestly. I had the option to go out of network and find my own shop, and that’s exactly what I did. I looked for shops in my local area and I came across Touch of Class. I saw nothing but positive reviews which gave me the confidence to make them my shop of choice. A decision that I’m glad I made! Gabe and the ladies at the front were all friendly and did their best to make sure I was well taken care of. They have two sweet dogs that just add a touch of home, being a dog owner myself. When I dropped my car off they provided me a shuttle to Enterprise to pick up my rental as well. I really appreciated that! When I came to pick my car up, while speaking to Gabe he made it clear he’s not about Insurance’s satisfaction, but instead his customers. He’s not in the game of cutting corners to appease Insurance carriers, but instead providing OEM quality and repairs his customers are expecting and deserve. I appreciated his conviction in running his business to a higher standard. When my car was rolled out, he let me know he also had it detailed inside and out! She looked amazing! Small details I noticed the day after because I picked my car up on a torrential down pour. I had some scuffs on my roof that he had buffed out. I also had some rock chips on the front hood and my passenger door that he had filled in for me as well!!! That was freaking awesome man!! He did not have to do that, but he did anyway. Oh yea I also had a loose side skirt that I asked if he could fix, and he had it re-attached for me at no charge!! My bumper was paint matched perfectly, my bumper lower valance spoiler replaced new OEM. I was completely happy and satisfied with the work done at Touch Of Class, Gabe and his team go above and beyond!! If you’re dealing with a repair and you live in the NY area, I don’t care where you live, bring your car down to Touch of Class. Don’t let distance be an issue, at the end of the day you want your car coming back in prestine condition. Especially if your going to be without your car for an extended period, the last thing you want is to receive it back with flaws and imperfections. 5 Stars all the way!! Thank you Gabe and your team!! -Brandon