AutoZone Auto Parts NY 13126

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Christina Mendez

My car would not start so I called AAA they jumped it on two occasions and told me I had a bad battery. The battery was two years old. I went to have the battery replaced and it was "checked" first and I was told it was fine. My car refused to start a few more times and had to be jumped. Each time I. went back to the store requesting a new battery they "checked" it and said it was fine. I brought the car to mechanic and the battery was replaced and my car is running great. My mechanic said to take the battery into the store and request a new one this time I was given one. I asked if they could install it so I could return the mechanics battery. At first I was told they could not install replacement batteries. I told them it was the least they could do after the headache the last three weeks with numerous trips to the store and two AAA calls. So one guy said they could install it. After 15 minutes and several attempts with numerous tools it was never installed they could not get the bolt off.

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William Wiirzler

Great customer service

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John McConnell

I purchased a battery for my van at this location and Kyle was happy to install it for me (he had the time and the battery is easy to access in my vehicle). Kyle had a great attitude and he did a fine job! Good customer service can be hard to find these days. Well done!