Advance Auto Parts NY 12804

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Allison-Dori Flint

Richard was extremely patient, helpful, and kind when I went to ask some questions about running diagnostics on my car. He gave me a couple suggestions, talked me through a few things, and I really appreciated it! **Necessary addition/edit! Since I posted my initial review I have needed to stop in two more times to purchase a part to replace in my vehicle, as well as to ask a few more follow up questions. Between these two extra visits I not only ran into Richard again, who remembered me and everything I was needing help with from my first visit, but I also received a lot of help from Jodi (sp?) and Mark. Again, they were so helpful and patient and truly went above and beyond. In no way did they make me feel rushed or like I was asking too many questions. In fact, they provided me with more information and things to consider to help give me a well-rounded idea of how to handle what I was trying to figure out with my vehicle. I really appreciate how present they all were with me and the care they put into listening and explaining. People like this really make a difference and put those like myself at ease when they feel a bit out of their league and are looking for some help and a boost of confidence with something as significant as the vehicle they drive and depend on each day. A huge thank you to Richard, Jodi, and Mark!

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Walker B

When I walked in, all three employees were immediately welcoming and helpful. One helped me check out the coolants and ensure it was the correct fit for my Audi since there are many different year restrictions. Knew his stuff and we talked for a bit about cars for a bit. Very positive experience.

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johnny

Shannon and The Crew cannot be beat and their prices are excellent if you turn your own wrenches I highly recommend advanced Auto