West End Auto Repair NY 12010

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Dan Budd

This is the type of small business that everyone should support. We were out of towners traveling through Amsterdam, New York and had a flat tire. Ray was on his day off and came out to rescue us. He didn’t ask for anything and got us back on the road. Of course we paid him. He was even concerned that we did not travel without a spare so he took the tire back to his shop, repaired it and brought it back to us. If we could give 10 stars we would. Thank you, Ray!!

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Jackson Spikereit

I had an accident late at night around 4am. then next day I came to west end towing to pick up my car. There was a lot more damage than i expected and realized i needed to tow it again to an auto body shop. I am a college kid with not a lot of funds and my mother gave me a triple a card which i had a free tow for. they were expected to be there at 3:30 and i was only supposed to wait an hour since i got to west end around 2:30. Delay after delay it was 8:30pm and still no truck from triple a. A gentleman named Ken was very helpful throughout the whole process. Even tho they closed at 5pm Ken looked at the cameras and saw i was still waiting. He gave me a call and told me he would tow it about 30 minutes away to an auto body shop near my home. On top of that he said he would do it for free just so i can get home to my family. I was overwhelmed with relief from finally being able to go home and it was all due to the great customer service Ken gave me. GIVE THAT MAN A RAISE!!!!

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Iva Sebai

They are a wonderful group everyone was extremely helpful and friendly