Foreign Accents NC 27409

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Jaime (jimbo)

⭐☆☆☆☆ I brought my 2017 Mercedes-Benz GLS 450 to Foreign Accents for a suspension conversion from AIRMATIC to coil springs, based on the recommendation of the owner, Scott Beeniga. Unfortunately, the installation was done improperly and has left me with serious problems. From the very first day I picked up the vehicle, the check engine light came on. When I reported it, I was told to “ignore it.” Not long after, the car broke down completely and had to be towed. Instead of taking responsibility, the shop denied any fault and refused to help until I filed a BBB complaint.After couple mos of using it.The shock at the rear shock sag down making the car undrivable .I called and let them know .Refused to take responsibity.Reported this NC Atty. General.They responded to NC Atty General ." That if I willing to get the car towed there they will check and repair without any charge .During that time of calling them for 3 weeks to talk to the owner which im denied.I decided to get the car towed at Mercedes Benz in Winston Salem. To make matters worse, when I took my vehicle to Mercedes-Benz of Winston-Salem to restore it back to the original AIRMATIC suspension, I was told it was impossible to return it to factory condition because of the way Foreign Accents performed the coil spring installation. This has left my vehicle unsafe, undrivable, and significantly devalued. Throughout this process, communication was extremely poor. I repeatedly tried to speak with the owner and was denied. I was also misled about my battery, which was already new and under warranty. Foreign Accents has not taken responsibility for their improper work, leaving me to face significant repair costs and the permanent loss of my vehicle’s original suspension system. I cannot recommend this shop and strongly caution others to avoid trusting them with complex or high-value vehicles. In reply to Foreign Accents.I was threaten by one of the staff his name is Peter .He said he is going to get my car dispose or towed it some storage. .The car is not ABANDONED !!!.It has been reported to NCDMV License and Theft Bureau about them not taking responsipilty .It has case # and will be investigated.You will be held liable in law if you move my vehicle without my proper authorization,false accusation and threatening your customer that trusted you that you can do the job.They have refused to repair the car.And they want me to get my car back that is undrivable.They accused me of having accident and they collaborate with Strutmusters to avoid responsibilty of their Sloppy job..If I can give 0 rating this what they really deserve. As an Asian American I was very uncomfortable with the way I was treated by the staff.I felt there was a clear difference in how they spoke to me vs other customers.They were short and dismissive with me,which made me feel uncomfortable.

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Casey the Doka Dude

Broke down on a trip passing through. My vehicle is unique requiring expertise and understanding outside of normal repair shops. Foreign Accents fixed me up quickly, were extremely accommodating, and some of the nicest people you'll encounter. 10/10 recommend.

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Nancy Hall

My daughter was traveling through Greensboro from out of town when she experienced engine trouble. I reached out to a friend for a recommendation, and he recommended Foreign Accents. Scott and team did a great job, arranged for the car to be towed to their shop, correctly identified the issue and repaired it in a timely fashion for a reasonable price. Honestly, as someone who doesn't live in Greensboro, the opportunity may have been there to try to upsale me on additional unnecessary repairs, and they did not do that. They even washed the car before pickup! 100% recommend.