Firestone Complete Auto Care TN 37027

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Katherine S

I got my vehicle serviced in a timely manner. The staff were professional and easy to work with. The location is super convenient, plenty of places close by to kill time while you are waiting on your vehicle to get serviced. The only negative is the pricing is a bit high.

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Julie Porter

We were shopping around for tires for our son’s truck and had been comparing prices at Costco, Sam’s Club, and Tire Discounters. On a whim, we stopped by the Firestone in Brentwood, TN and we’re so glad we did! As soon as we walked in, we were greeted by Cayce, who had the most welcoming and positive attitude. She immediately made us feel at ease and took the time to listen to what we needed. Her professionalism, kindness, and genuine desire to help were truly impressive. Even though we had found slightly lower prices elsewhere, my husband and I both agreed that Cayce’s outstanding customer service was worth far more. She went above and beyond to make sure we understood all of our options and left completely confident in our choice. Thanks to her, we’ve already decided that when it’s time for new tires for both of our vehicles, Firestone in Brentwood will be our first and only stop. Cayce’s skill, warmth, and customer-first attitude make her a true asset to Firestone, and we can’t say enough good things about her!

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Anna Bosko

My splash guard started dragging as soon as I pulled my car out of the parking lot after work. I couldn’t drive on the highway like that, so at 5:30pm on a cold, icy Wednesday I walked in, ready to beg someone to snap it back in place or just take it off so I could deal with it later. They were the nicest group! They pulled my car around right away, we chatted about Judge Beans’ southwest egg rolls and Corkys bbq until I was hungry. Soon enough, thy were able to clip my splash guard back on and wouldn’t charge me anything for their time or let me tip. That’s a good group of folks over there! Highly recommend.