Dan's Auto/Truck Repair TX 76013

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Pam Shamblin

Dan was upfront with every detail pertaining to my car. He set detailed estimates along the way for me to approve or disapprove. I've used Dan's Auto for years now I trust no one else with my car.

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Robert Maples

I was shown pictures and videos of needed repairs by email. I was very pleased with the workmanship and would recommend Dan's.

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Henry Blaskowski

I wrote a long, extremely negative review, and the owner called me and explained his position. While I don't agree, and still feel the customer service aspect of their business is terrible, I added a star back. I am not sure who is right; there can often be gray areas in mechanical issues. Unfortunately, I cannot get a clear answer to the mechanical issues; but I do know they need to treat their customers better. It doesn't matter how knowledgeable you are if the customer leaves feeling like they were mistreated and condescended to. A bit of respect and explanation can go a long way. EDIT2: A thing I forgot to note: when the owner called to explain, he began this long rant about a million things and would not let me talk at all. At one point, I put the phone down on the table and walked away and timed it: 3 minutes later he was still ranting at me. Furthermore, my vehicle is finally fixed, and they found the source of all the problems -- a wiring harness had shorted out and burned up. So the $5000 in repairs recommended by Dan's would've 1) added back a part that does nothing but cause problems and was only there to satisfy federal regulators, and 2) wouldn't have solved the real problem which was a burned up wiring harness that was causing all the other symptoms. By walking away, I saved thousands of dollars. Photo: not fuel injectors, not $5000.