Nothing Ordinary Antiques TX 77418

J

Jennifer Newman

Beautiful shop, room after room filled with so many antiques, shells and oddities with everything from Victorian to Primitives. I I'm so happy with all of my purchases and will definitely be visiting again soon!

J

Jessica Canon

I took a friend in there today. My friend found several items she wanted to buy outside. There were no tags on them. We had been here about a month earlier, and they were there a month ago also. I took a picture of two of the larger items she wanted and took the pics to the front desk. The employee said she'd have to come outside after she was finished helping the other customers. I told her the other lady standing there is literally here with me, and I am asking these prices FOR her. She then told me she was not supposed to call "BW" to ask prices, and she could take my name and number and get back to me. I told her not all of the items were in the area where BW's things were. I thought surely she was coming outside to give us prices on the other items right then, but instead she sat at her desk and started looking at her phone. My friend made it to the checkout before me, and paid for her items. There was a lady standing at the checkout talking to this employee who I later found out was Maureen. Maureen made eye contact with me, and never said anything. She continued talking to the lady in front of me and my friend about her recent Facebook comment & how she didn't even know they both were friends with this mutual person, & how sad but "inevitable" it was they had just lost this friend. I listened to the whole conversation. I moved around the corner to make CERTAIN she could see me standing there, still nothing. My friend was standing on one side of the pole and myself on the other side, so either direction she looked she could see us. She made eye contact with me again, and the other lady actually turned around and looked at me as well. They continued talking. I listened to them talk for a good while, thinking the whole time how I myself would hate someone carrying on and talking about me in front of other people, especially the details of a loved one passing away. I finally told my friend, AND Maureen "I guess I'm not gonna be helped or waited on. I'll just leave that stuff there". She said nothing. We walked out. I was angry. It was so hot today, and to be blatantly ignored was beyond rude especially with how much business I have done here. I turned back around, and went back in to ask her name. The lady was still standing there also, and THIS next info floored me!! Maureen stated she had not seen me, and the lady that was still standing there was actually another dealer for the store!! Really, so this is how they make sales, by ignoring paying customers?? They stated that they had just realized they had lost a mutual friend. I was thinking I know because I was standing there for the WHOLE story. I told her that we were asking her for prices on things outside and she said she needed to go outside , but absolutely didn't do it. Then she's telling me this is a dealer here in the store , and they BOTH made eye contact with me.... yet BOTH were sitting here in a public place gossiping about a horrible situation. I guess that gossiping is more important than helping a customer and doing your job. The supposed dealer even turned around, and had the nerve to tell me I needed to handle the situation with kindness as she could see I was mad. I was kind the whole time, until I could not get help. I was trying to support a local business. I have brought many of friends there in the past, but I can promise you I will NEVER and I mean NEVER; spend a dime in that store again after today! My husband and I own a business, and i would have a fit if I knew one of our employees treated customers this way. We were just two ladies out to have a nice day today. We were hitting up plant nurseries and antique stores. This one is the most local to us we visited, only about 30 minutes from our homes. It has been taken off my list, as of today! Maureen needs to retire. Maybe go sit at the local cafe, if you feel the need to sit and gossip about people and situations in a public setting. Maureen needs to learn to treat everybody with kindness, and not just the ones she wants to gossip with!

D

David Else

Found a picture frame and some small knick knacks. Separate visit today. Found some plates. Since last visit appears to be more organized and clean.