Open Road Mini Parts, Sales and Service TX 76052

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Kamryn Butler

Wow! Ignore all the weird haters in the reviews, as getting my MINI fixed by Nick and Co. was absolutely a dream! They saved me thousands of dollars in unnecessary dealer repairs, and got everything fixed up within a few days! Really happy with my experience.

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Jacqueline Davis

Beware! DAMAGED my Car and are claiming they didn’t! And expect me to use them to repair a part that they installed WRONG because it was in warranty! I gave them 2 tries to get my window in correctly and they couldn’t. I gave them 2 tries to fix the clumping sound and they couldn’t! Check YELP reviews!!!! And every time I edit this review he keeps editing his post to try to make it sound like I’m in the wrong! He’s discounted but is it really discounted if you have to pay 2 to have the word done! Here’s the whole experience! So, the first time I took my car in it was a good experience. Nick went above and beyond. But I was in January ( I have records) and they had my car for 2 weeks to replace a window and the CV axle to stop the weird popping noise when I go over bumps. We drove up to pick it up after hours and all sort of sensors were on . So we left the cars. And they fixed the sensors but the windows wasn’t installed correctly and the popping noise was still there. So, I’m guessing it wasn’t the CV axle. spent money I didn’t need to! I called about it and they never got back to me. ( in your reply you said you would have fixed but you didn’t even take the time to call me back) So, I just let them have my car for 2 weeks again to fix the windows and try to fix the popping noise. ( before the 4th of July. I have records) They replaced both front struts and I was promised that the noise was fixed by Nick. It wasn’t fixed at all. The window still isn’t in correctly. I was really hoping I had found a mechanic that was trustworthy and did a good job. The whole experience has been disheartening. Wouldn’t take my car there if I were you. Also, I now have DAMAGE to my car that I didn’t have before I took it to them. I’m posting pictures.This was caused by someone putting a jack in the wrong place. Update- the front right strut that Nick replaced wasn’t seated ( put in wrong by Open Road Mini mechanics)correctly when replaced and I am having to replace it again a month later. So, now I’ve spent twice as much money!!! I have the receipts to prove all this!

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Julio Vasquez

Our 2016 MINI began over heating and leaking coolant from the oil filter housing. After a quote from the MINI dealership being astronomical, we got a second opinion from Open Road Mini. Their quote was much better and I brought it in for repairs. Drop off was easy, next day repair was great! Our MINI is back on road and not leaving coolant puddles in the garage now. While Nick was away battling a dragon (MOTD) his team running the shop were very personable and pleasant to speak to. Great experience! Great service! Great team and knowledgeable staff! Thanks to the crew at Open Road Mini for another great visit!