O'Reilly Auto Parts TX 76126

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Tomas Garduño

Jesse the manager is garbage. Doesnt want to help with anything. He told person on the phone hes helping other when there wasnt a line. He told a customer he couldnt check their battery. I asked for an item and he said he doesnt carry it. I found it when i was going to the restroom. I told him about it and thats when the attitude came out.

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christopher galvan

Very poor customer service at this location on 2/15/26. The employee who helped me (young Hispanic man with long hair and tattoos — I didn’t catch his name) immediately spoke to me in a condescending tone, upon walking in. When I asked for help finding filters, he scribbled something on a piece of paper and threw it toward me, telling me to go find them myself, I couldn’t even understand his handwriting. This was rude, unprofessional, and not the level of service I’ve received here before. I left without purchasing anything and will think twice before coming back. Management seriously needs to address the attitude and customer service at this store.

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courtney patrick

Rep. Dallas at OReilly's in Benbrook was extremely helpful!! He went above and beyond to help me and even installed my wipers for me despite the difficulty. Thank you Dallas!