A1 Parts Shop TX 75211

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Tana Celis

DO NOT SHOP HERE. DO NOT SPEND YOUR MONEY. Rude. Sent us the wrong part, after sharing Vin # , confirming, reconfirming, and calling again, owner Chris suggested that he should talk to my husband instead of me. After 1 month of waiting for the part to ship out, after we were told 3-5 days numerous times, we received the wrong part. We decided that due to money invested, need of the vehicle, and time it would be better to just drive to Dallas from MN. Thank god we did. We called again on the way, they said they did not have the part, when we arrived he insisted we did not call, magically they now did have the part(without even searching for it). But that NOTHING could be done that day, no refund would be given, basically dismissed us, spoke to us as if we were idiots. If you take a risk and purchase here, Pay with PAY PAL. Because of the guiding principals of Pay Pal, we were able to dispute the charge because 1. He did not send us the described/correct product. Once I threatened him with a dispute he immediately refunded the money. I fully believe he would have strung us along made us wait days to get the part and then not had it. DO NOT DO BUSINESS HERE. IF YOU MUST USE PAY PAL

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Trent T

I found this business on car-parts (what I didn't realize until I arrived is that it is listed under a false name and address online so I was unable to read any reviews before arriving) after talking to Chris we made a deal on a differential under the conditions that it be out of the vehicle and ready to go when I arrived there the next day. The repair shop I work for is located in Kansas and is 400 miles away. After explaining this to he Chris assured me it would be pulled and ready to go that same day. When I arrived the next day he told me it would be a minimum of 2 hours before he would start pulling it for me. I politely reminded him that we had agreed it would be ready to go when I arrived and that I would wait but simply asked if there was any way he could speed things up so that I could make it back home the same day. Without bothering to say anything in response to my request Chris immediately cussed me out and told me to leave his business right that second. I apologized to him in hopes that he would calm down but he maintained that I was a plethora of horrible names and told me the part was no longer for sale. My boss called him and tried to reason with him after Chris chased me out to my vehicle but Chris refused to sell us the part unless we paid him for it and left the valuable core with him and then they would ship the new differential to us later. By this point I had read the reviews for the name that is in the front of their building and told my boss we should cut our losses because they seem to scam everyone. Anyway when they were chasing me to my vehicle they also moved a truck blocking me in so I couldn't leave, so I ended up having to call the police over in order for them to move the truck and let me leave, and believe it or not the officer that came to help me told me he responds to multiple calls at that business per day and advised me to stay away. In 35 years of business my boss has never seen anything as bizzare or downright scam worthy, so beware!

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Schultz Benz

This is my experience working with this place bought a engine for $2,200 after four months of not receiving the engine I talked to a gentleman named said he told me the building is Under New Management and the person I was dealing with has passed away therefore I thought my $2,200 went down the drain he told me not to worry about it since I still have my receipt he will take care of me he is a man of his word he went out of his way to make sure I was taken care of. Once the engine arrived it was an Immaculate condition he told me he would give it to me for $600 for the inconvenience and he will give me store credit for the remaining balance sounds like a excellent deal very kind individual very caring thanks thank you