Sure Storage TX 76119

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Luke Lopez

Nobody likes to get towed. But they were helpful in explaining details to me. Told me about who to contact in terms of reimbursement from the towing company that actually towed me. People forget, they’re the lot, not the towing service. The customer service on the phone and on site was good. Granted the place looks a little sketchy, they were willing to work with me. Be nice and people will be nice back.

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Alexis M

I had a car towed here illegally by this shady lot that runs some scam ring with towing companies and apartment complexes. The car was in a visitors parking space and registered online for 24 hours and was taken about 15 minutes after it was registered. When I arrived to pick up the car within 30 minutes I had to pay an outrageous price of $331 to get it out. I tried to explain to the very unprofessional and rude lady that the car was illegally towed and she basically cut me off and said "do you want the car or not" while ignoring my evidence as she was hiding behind a blacked out window. These people can claim "we are just the lot" all they want, but they knowingly let these towing companies illegally tow cars here onto their property because there is no way they've even read a fraction of these reviews and keep letting these illegal towings happen.

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Trudy Hoofman

If I could give them 0 stars, I would horrible, horrible company, trashy place trashy people working there. They had the wind blacked out so bad you can't even see back there and you put your money to a little slot where you can't see what they're doing with it and guess what, it's going to be short. So you might as well pay with a credit card but you're going to have to pay more to pay with the creditor debit card, but you're going to pay more anyway, because they're going to take a 20 out of the money and say you didn't put it in there, they're going to say you're $20 short to get their tip. Very dishonest place , they don't answer the bell at the door shady shady shady company