Al Clawson Disposal, Inc. (ACDI) TX 78626

A

Andrew Barker

I am extremely disappointed with this waste management company. Our community, located on the outskirts of Hutto and Georgetown, has effectively been abandoned. There has been no trash pickup for nearly three weeks, yet residents are still being charged for a service that is clearly not being provided. Trash bins are overflowing, calls go unanswered, and there has been no communication or accountability from the company. This level of neglect is unacceptable, unprofessional, and disrespectful to paying customers. Our neighborhood has been completely overlooked, and it is wrong. I sincerely hope there are consequences for this failure, because residents deserve reliable service and basic respect.

B

Brendan Brown

Waste Management is no easy business, but Al Clawson does it right. As a business owner who works will all waste managment providers in Central Texas, I promise that they are on top of their routes better than anybody. Their customer service is always friendly and reliable. We appreciate their team and their consistent pickup!

R

Rebecca French

ACDI has completely ignored the Florence area, Stillman Valley and Artisans Way specifically. This isn't just a storm thing. That has long past and their history was already not to show up on their assigned day. But, you can drive all the roads in the area and tell we have been abandoned and their response to my cancellation confirms they are NOT interested in our business. It was a quick "ok, we will pick up your cans and refund". How many days till they just say we cannot support the area and give notice of cancellation? Our cans are overflowing. Bags are getting blown and run over, animals are getting into them. ACDI should be responsible for sending out people to pick up ALL of our ditches. So the answer is, call RCI Rose, get your pink can and lets stop paying someone who just cant handle their end of a service contract. Similar pricing for Rose (hope you noticed the recent ACDI increase), who already proved they show up if you have been watching them in the neighborhood. I went online late one night and literally in just a couple of days we have new cans and will be picked up next week. ACDI, clean up your mess. Start acting like a responsible company and send the the business (and money) to the business that WANTS it. ACDI should be ashamed. If they charge any of you for extra bags/cans, dispute it! I am waiting to see how generous they are with their refund on my recent quarterly statement. If they don't do the right thing and credit most of January as well, our credit card company will gladly do the right thing and take that money back.