O'Reilly Auto Parts TX 78628

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Joshua Jack

One star is for O’Reilly inventory/fitment system. Staff was friendly at this location but the brake pads sold do not fit my vehicle even though the O’Reilly system says they are a fit. My brother was also sold some suspension components that did not fit. Brake pads are basic components which are expected to fit. I purchased the higher grade option and did not just buy cheap ones. O’Reilly fitment/inventory system is bad. I usually go to Advance Auto but went here to O’Reilly because they are open later. I won’t be back. I’ve serviced and repaired 7 vehicles over 15 years and never had a fitment issue at Advance Auto but the one the time I try O’Reilly, the parts don’t fit even though the system / staff says they will. Now my vehicle (2019 Ascent) is on jack stands with the caliper off and my pads don’t fit. I’ll be making a trip tomorrow in my truck to return the wrong size brake pads and purchase the correct pads from Advance Auto. Yes the caliper is fully retracted. Photos showing the brake pad distance from back to back is greater than the caliper gap when fully retracted. Cracked the bleeder valve and reservoir open, used the rear brake caliper retraction tool and they don’t fit. I replaced these same rear pads a few years ago without issue when I had the correct pads. I do not recommend O’Reilly Auto Parts to provide the correct parts for basic maintenance.

C

Call me Mel

Bought a new battery and new windshield wipers. The man was very nice and changed out my battery and put on the windshield wipers, no problems, excellent service

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Roy Ford,jr

O'Reilly's customer service is above and beyond. Their staff is well-knowledged of auto parts. The staff at O'Reilly's will guarantee to get you the right part for your vehicle. I recommend O'Reilly's to anyone.