Mike's Transmission & Complete Automotive TX 77563

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Nicholas Vo

Mike, Michelle, and his daughter Meghan are top notch!!!! Highly Recommended. Great people all around. Long story but I was so grateful Mike’s shop wasn’t too far away from where my car decided to stop running on Christmas Day at 5:30pm. Here’s the long story. My family and I were on a Christmas/New Year road trip from Houston to Oregon when our transmission died in Burney, California on Christmas Day. It was cold, dark, rainy, and everything closed, and we were 2,200 miles from home. That night, I found Mike’s shop and left him a voicemail. The next morning at 7:55am. sharp, I decided to give Mike a call and he immediately answered and said he had just heard my voicemail. He drove out to where we got stranded eventhough he didn’t have to, but he did. He then diagnosed the van, and told me that the Torque Converter was gone. After talking to him, he suggested that a remanufactured transmission was the best way to safely get us home since from the diagnostic alone, he couldn’t tell if it was just the torque converter itself or other components within the tranny that also failed. So the safest bet since we were pretty far from home and time was not on our side, a whole replacement of the tranny would be best and quickest. From that moment on, Mike and his family went above and beyond to help us and treated us like family. Mike knew that we didn’t reach our destination which the wife really wanted to see Burney Falls so he offered to let us use his Expedition through out the weekend for free and not sit stuck in our van. I adamant to pay him for using the car but him and his misses refused to take my money. Burney is a tiny town with no rental cars, no dealerships, and holiday shipping delays. Despite all that, Mike worked nonstop to source a transmission as fast as possible. Again it was super hard to get people to answer him since it was right after Christmas and the coming week was New Year’s. Mike and Meghan knew that we were anxiously waiting on the new tranny because we were trying to decide as to whether going home in our rental (we drove Mike’s car to Redding and rented a rental from Enterprise that Monday. And we were deciding to whether drive home in the rental which would take us 3 days of driving or to stay and wait until the new tranny get there.) Unfortunately Mike thought that I was still waiting in the area because I told him that we planned to drive back to Houston on Thursday 1/1/26. Mike forgot to let me know of the shipment updates so I decided to leave Burney and started driving back to Texas on New Year’s Eve because my institution was telling me that there was no way the new tranny would make it to Burney on time. When Mike found out that the new transmission was delivered to the Reno’s hub (3 hours from Burney), instead of waiting for it to be delivered after the holiday weekend, Mike sent Megan to drive to Reno and bring it back so he could finish the job faster. They didn’t know us, didn’t owe us anything, and still treated us like we were their good friends. Mike’s gf, Michelle, was also super nice and she was worried for us from the cold that Christmas weekend since we were hunkering down in our broken down camper in front of their shop. Thanks to them, the van was repaired and running like new. I flew back the following week and picked it up, and drove home to Houston. Megan even offered to pick me up from the airport in Reading (1 hour away) to save me from spending money on Uber ?. Our trip didn’t go as planned, but I truly believe things happen for a reason. God put the right people in our path, and for us, that was Mike, Michelle, and Megan. Also the price of a remanufactured transmission with 3yr/500k mile warranty was way better than I expected. Again, thank you so much Mike!

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Sofiane Trifi

Extremely dangerous place to be, they are thief’s, they did not fix my car, and after sue thème they stole my car, not qualified, dishonest, looser, the owner is in prison and the son is a thief and layer, don’t go to this place you loose your money and your car

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Douglas Hicks

Brought my 98 F150 and having massive transmission problems Nate, who now runs the shop diagnose the truck immediately they had the transmission out and repaired in less than two days. Super great job great people to work with.