Superior Automobile Towing Service TX 75060

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Layton Bray

My daughter called me from a parking lot near the Irving High School area because her car would not start after practice on a hot August afternoon. She is 17 and this was her first time in a breakdown situation alone. I called Superior Automobile Towing Service while she stayed with the car. Dispatcher was patient and calm. Driver got there in about 29 minutes, tried a jump, it held, and waited until the engine had run long enough to be sure it would hold in the Texas summer heat. He told my daughter the battery was getting weak and she should get it tested before driving it anywhere far. She called me afterward sounding completely calm. She said the driver explained everything and she never felt uncomfortable. For a 17-year-old alone in a parking lot in August heat in Irving, that calm and professional presence is everything a parent needs to hear. Superior Automobile delivered it.

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Zayn Hill

Transmission seized on SH 114 eastbound near the Carl Road exit during Thursday morning rush heading toward Dallas. No warning, instant total loss of drive. I coasted to the right shoulder before the Loop 12 interchange closed off my options and sat there with commuter traffic moving fast and close in both directions. Called Superior Automobile Towing Service and the dispatcher confirmed my location before I finished the exit number. She gave me a 32 minute ETA and told me to stay buckled with the door closed until the driver confirmed he was directly behind me with his lights on. He came in 30. Had his lighting and reflectors set before approaching, loaded the flatbed on a tight SH 114 shoulder efficiently, and drove me to a shop on Story Road that could get to it the next morning. Off that SH 114 shoulder during morning rush in under 90 minutes. Superior Automobile handled it without any wasted time.