Integrity Towing LLC TX 78028

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Mira Goode

This experience unfortunately has been less than anything pleasant. It started with calling to set up picking up personal belonging from a totalled vehicle for my daughter. They advertise they are open 24/7, when I called I spoke to a woman that said it would take an hour to get someone out. I waited an hour and then pulled up to the location. I called to have the call go to voicemail. I could of paid the invoice and gotten her personal belongings the morning after the accident occurred. My daughter had liability insurance so nothing was covered. Wish someone would of assisted her with this knowledge. My second concern is being charged 22.85 impound fee, 50.00 notification fee (not even sure what this is) then being charged extra 4 days the 8th-12th because once my daughter receive the invoice it was not verbalize that she would still be charged until the invoice was paid in full. Which if the communication would of been handled more appropriately, and someone was available on the morning of the 7th this could of been taken care of with both personal items and payments saving money. I understand towing and the business, what I dont understand is taking advantage of a young drive after she hit a deer and the condition of the vehicle where she was clearly very blessed to have walked away. I also do not appreciate the lack of communication when I expressed dealing with my Dad's passing and memorial.

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Carolyn Millsap

We were traveling west on I 10, 30 miles west of Kerrville when we got a message that our transmission was overheating (2025 MDX). We exited to head back to San Antonio trying to get to our Acura dealership when the car shut down. Called Integrity Towing, wanting a tow to our dealership in San Antonio. They arrived within 35 minutes and quickly loaded our car and delivered us to our dealership. Mark, the tow truck operator, and Paul the dispatcher were both excellent and very professional. Thanks very much for rescuing us.

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Christel Mirick

No matter what happens Integrity towing always has my back. From locking my keys in my car, towing broken down car far from home back to home, they are AMAZING!!!! Can not say enough great things about this company!!!! Use them once you will never use anyone else. Thank you for all you do.