Manheim Dallas - Fort Worth TX 76040

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NOOR UBAYDULLAH

This place is an absolute joke. I came to Manheim to load a car and ended up sitting here for over 3 hours because nobody could figure out who had the damn key. Every single person I talked to kept giving me a different excuse: “Come back in 20 minutes.” “Come back in 30 minutes.” “Wait another hour.” It was endless. How does a giant company like Manheim operate with a staff that is this clueless and incompetent? It honestly feels like nobody here knows what they’re doing, and nobody cares either. The level of disorganization is unbelievable. I used to think Manheim was a professional operation. Now I realize it’s run by people who clearly shouldn’t be working in this industry at all. Massive disappointment. Completely unacceptable.

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Bill S.

Believe or not That how toilet at MANHEIM FORT WORTH IN EULESS TX LOOK LIKE DISCUSTING.

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Mike Darbinyan

Very disappointed – misleading information and no accountability I purchased a van from Manheim Auction based on the vehicle report, which clearly stated that the vehicle comes with two ignition keys. When I received the vehicle, there was only one key. I contacted Manheim and requested that they provide the missing second key, as it was explicitly listed in the report, but they refused to resolve the issue. This is unacceptable. If information is stated in the auction report, the buyer should receive exactly what was promised. Creating a new key is not cheap, and this should not be the buyer’s responsibility when the auction report was inaccurate. This experience shows a lack of responsibility and poor customer support. I expected professionalism and honesty from a major auction like Manheim, but instead received excuses and refusal to fix their own mistake. I would advise other buyers to double-check everything and be prepared for issues that Manheim may not stand behind.