ABC Auto Parts TX 75773

S

Stephanie Mims

The young guy working today needs to get out of customer service. He has no clue what he is talking about nor how to do his job. Try a different auto shop to save yourself from this trouble.

D

Donna McGary

On Saturday, March 1, I visited ABC Auto Parts because I needed to purchase a battery for my key fob. I had called earlier that morning to inquire about a battery and he asked about the make/model. When I arrived, Kenneth was assisting another customer, but he recognized my key fob and said, “you called about the battery, right?” I immediately knew that I was in capable hands. Some places will just sell you what you need, but Kenneth went above and beyond by actually replacing the battery for me. Although opening the fob was a little challenging, Kenneth was able to do so without causing any damage. I also bought the fuel injection cleaner after remembering I needed it. Once more, Kenneth generously offered to fill my tank with fuel injection cleaner. While helping another customer, David, the second staff member, was likewise very kind. The store was spotless and well organized. Given Kenneth and David's excellent customer service, I will most certainly patronize ABC Auto Parts in Mineola, Texas!

D

Deborah Bird

My friend and I stopped by to see if we could have the OBD sensor connected to see why her check engine light was on. Kenneth was very friendly and helpful. He treated us with dignity and respect. As women going into a parts store you never know quite how you will be received. We really appreciated the service we received. We appreciated being treated with respect and not being belittled or spoken down to.