Downtown Express 83 TX 78501

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Highnote Pitch

New Customer/Ex customer on the same day I don’t like how you schedule an appointment and it’s been an hour and I’ve been waiting in the lobby and my vehicle still hasn’t been serviced for oil change and rotation I don’t know if they had a busy day or something came up in the vehicles that were getting serviced but for different dealership I’ve been to I’ve would been out of there morale of the story is if you schedule an appointment for a time then your vehicle should be going in at that time or at least 30 mins after it’s no different then going to some mom and pa shop for a walk in or even doing it your self I can do my oil change in 30 mins only reason I don’t is cause I want records for the vehicle! By the way pricing is 129 for trucks v-8 I waited 1hour and 30 mins with one vehicle in front of me by the time I left if I stayed with that one vehicle in front of me 2 . 30 hours maybe before they started and mine so 3.30 maybe 4 hours before I get my vehicle out for a appointment is crazy to me my time is precious and I got things to do ….plus it looks like a bunch of young men that they have a little Experience Granted, a couple old heads My suggestion look for a different place for service ….

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Matthias Campion

I cannot say enough good things about this place! I dropped my car off just for an oil change and said I needed my car back that day. They also noticed that my breaks needed to be replaced and reached out to ask if I wanted to add on that service. Not only did they change the oil and the break pads, they even stayed open a little bit later to make sure I had my car back at the end of the day. I would definitely come here again.

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Jose Gutierrez

I had an amazing experience at Downtown Express 83. I want to personally thank Lupito Mireles for his excellent customer service. He kept me up to date with services my truck was getting done. Customer service is key, and Lupito is a prime example of that. You deserve to be recognized, thank you!