Safelite AutoGlass TX 75074

K

Katherine K

Exceptional Service for my 2026 Genesis G70! I had a fantastic experience with Safelite AutoGlass and couldn't be happier with the results. I needed a windshield replacement and recalibration for my 2026 G70, and they made the entire process incredibly convenient by coming right to my driveway. Why I’m impressed: Expert Tech: My technician was clearly experienced and handled the high-tech sensors on my new Genesis with ease. Full Recalibration: They didn't just swap the glass; they performed the full recalibration on-site to ensure all safety features were functioning perfectly. Attention to Detail: The tech was thorough, professional, and did a final check to make sure everything was in top-tier working order before leaving. If you want quality work without the hassle of sitting in a shop all day, I highly recommend Safelite. Fast, professional, and precise!

y

yoR sivaD

Easy to set up on line. Decided to take my car and drop it off since it was only 2 miles away from work. Iv also heard that it’s probably better to do that than have them come out because any little delay on the out of folks in the chain affects timing. Had an appointment at 9:00. They finished at 12:30. Didn’t mind since I had dropped it off. If I would recommend any thing is that you get a phone number for the drop off site. You will not be able to get that from the web and I wasn’t able to reach them to check up on the vehicle. Call in is to a central number and ai directs your call but cant determine if you vehicle’ state. Quality of work seem good. Would use them again.

S

Stephanie Pafford

⭐☆☆☆☆ If I could give ZERO stars to Safelite, I would. This has been a THREE-WEEK nightmare just to replace the back glass on my car. Appointment #1: The technician showed up with the WRONG glass and then told me I needed to purchase an additional $300 part. Annoying, but fine — I bought the part immediately. After that? Silence. No follow-up. No scheduling. I had to call multiple times just to get another appointment because no one could be bothered to contact me. Appointment #2 (today): I stayed up with NO SLEEP — I work nights — waiting during my service window. Ten minutes before the appointment window closed, they called to say they have NO IDEA where my glass is. How does a company whose entire business is auto glass not know where the glass is? Customer service has been just as bad. Long hold times, zero urgency, and representatives who act like they couldn’t care less about the inconvenience they’ve caused. No answers. No accountability. No solutions. At this point I’m left wondering: • Where is my glass? • Why has this taken three weeks? • When will this be fixed — if ever? This experience has been disorganized, unprofessional, and incredibly frustrating. I rearranged my schedule, lost sleep, and spent extra money for absolutely nothing. Save yourself the stress. Go anywhere else.