Victor's Automotive & Wrecker Services TX 76950

H

Hareth Al-Shalchi

Mr Victor and his staff take advantage of people in critical situations. Charged me approximately $460 for a 33 mile tow. Then to compound the matter I asked him to diagnose a vehicle without any authorization they spent 7 hours on the vehicle and gave me a total bill of $1,350. They didn't fix anything they recommended I take it to a Chevy dealership to have it looked at further. We brought the vehicle back to our home City took it to a reputable mechanic that we worked with in the past within 30 minutes he found the issue it was $150 fix. I don't recommend anybody use this wrecker (towing)service nor this repair shop they're out take advantage of people because they're in the middle of nowhere and they know most people don't have very many options. The way the handle there customers is unethical.

A

Alicia Zavala

I was stranded in Sonora, traveling from Del Rio to Fort Worth after my shifter cable malfunctioned and I called several places in town and Mr. Victor was the only person that responded and was nice to help me and sent his worker Jamar to check out my car. We were able to get it moved to Victor’s shop and Jamar was kind and got my car up and running so I could get to my destination. These people are true angels and I would recommend them any day! Thank you again for helping me out!! God bless!

V

Victoria Hurst

I called Victors as a dealership representative. I had a car stranded in Senora and needed help. My service manager called and he tried to explain that he got Victors number from the shop that will be repairing our vehicle and Victor said “That’s too many names. What makes you think I want to work with you if they don’t?” And hung up. I thought there was a miscommunication so I called him, to which he said “No, I’m not the only one who does it. I’m just the last one you’ve called and I’m busy too, so no.” And hung up on me. We were able to get a different tow company to help, but Victor was incredibly comfortable being super rude.