Ben Nielsen's Skyline Automotive VA 22041

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Ahmed Rashid

I brought my imported 95 Landcruiser here to have them do a post-purchase inspection and gave them a list of things to check and possibly do. The car had just arrived from Japan. The shop was great, they looked over the car and sent me a report a few days later that included photos and videos. To my surprise, the car was in spectacular shape. The shop recommended doing no services at all at the present time. I appreciate that honesty. Best of all, when I went to pick up the car, they didn't even charge me for looking it over. That was amazing. I tip my hat to you. Due to the honesty and type of service I received, I will bring my other vehicles here for service when needed.

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Ahmad Muhsen

This is the first time I used this shop because of distance convenience . Few days ago, I replaced my car wheel sensors at Costco tire center, however it seems were not calibrated. Last Thursday, I took the vehicle to skyline auto to check the issue, around3:30 pm that day I got a call from the shop informing me that the wheel sensors need calibration the the code to be removed. I theorized the repair. Around 4:30 pm picked up the car after being told the issue is fixed . According to the inspection and repair report, “The tire pressure light was flashing prior to service. Checked all TPMs sensors, recalibrated and cleared all codes. The light is now completely off “. The report included list of maintenance with cost close to $4000 which I declined. I was asked to bring the car this morning for another look, then I told to come at 3pm which I did. The gentleman took the car for 1 minute drive came back to tell I need another 4 wheel sensors with cost around $700. The Q to business owner, why I was told the issue is fixed , then another issue to cost $700 after paying for the repair the first time? Thank you, Ahmad H Muhsen

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Michael Segura

⭐️?⭐️?⭐️ I had an amazing experience at Ben Nielsen’s Skyline Automotive! From start to finish, the customer service was top tier. The team was professional, honest, and took the time to explain everything clearly without any pressure. You can tell they truly care about their customers and the quality of their work. My vehicle was serviced quickly and runs better than ever. Pricing was fair, and there were no surprises just straightforward, reliable service. It’s hard to find a shop you can genuinely trust, but Skyline Automotive definitely earned mine. Highly recommend to anyone looking for dependable, knowledgeable, and friendly automotive service. I’ll definitely be coming back if I need any work done!