Art's Automotive Service VA 23227

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Lynnette Trotman

Always a pleasant experience and interaction when bringing my Jeep to Arts. I’ve come in for brakes and oil changes in the past and most recently came in for a state inspection. Everyone working there is consistent, knowledgeable and thorough when discussing recommendations for service. Not pushy or aggressive like so many other automotive shops and I greatly appreciate that! Really great customer service overall and a very clean and comfy waiting room area. Also, when planned ahead, they offer a shuttle service if you’re not traveling too far. Thanks Arts Automotive!

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Regina Julien

A+++. 6 out of 5 stars! I just visited this shop to have a thorough inspection of my SUV and general maintenance. I will just simply say that this shop is a diamond in the rough! To summarize my experience: exceptional service, highly knowledgeable staff…and very customer service-oriented technicians vs. my usual anxiety-filled experience at the auto shops. And that goes a long way with me. Needless to say, they’ve been added to my Contacts!

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Tyler Molen

This was probably the best shop experience I've ever had. I knew my vehicle needed brakes, I was worried about the estimate and using the ways provided by the Arts team to 90 day finance. I was prepared for this. I brought the vehicle in advance the end of the day on a Tuesday. I got a call around noon on Wednesday that the noise I was hearing was only the rear brakes, the front brakes being fine. I came to this shop as Id had a positive experience in the past, so I figured why not bring it back. With the price only being half of the original quote, I didnt have to finance and had my car back that same Wednesday and its running great. I will be using this shop in the future, and most likely every tyme for the life remaining on this vehicle, which with upkeep I should get another 5-8 yrs our of. Definitely, if you live in this area, this shop is trustworthy and worth the tyme and money spent. Tell them Tyler sent you, or you saw my review. David is at front desk and Robbie is shop manager, but Trevor, Yoshida, the whole team is awesome. Already plotting the next repair needed as I have a small issue I need taken care of, but there pricing and labor is more than fair. Thank you guys. They even paid for my Uber home when I dropped my car off. Like I said, best shop experience ever.