O'Reilly Auto Parts VA 23223

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Kamryn Walker

waste of time. i talked to two seperate people on friday and saturday about coming to the store to get my headlight bulb replaced. I came up here, Austin attempted to unscrew the cap for two seconds and claimed that he couldn’t do it. He also claimed I needed a high beam headlight even though my car system clearly says i need a low beam headlight. I asked him why was i promised over the phone that my headlight would be fixed and in long story short he basically claimed he was too lazy to really put the effort in. I then had to return the WRONG bulb that he tried to tell me I needed because “he’s been working at O’Reillys for a long time”. This was my first experience with O’Reillys and I won’t be back. It’s a shame because the other employees I talked to gave great customer service. Austin clearly doesn’t care about his job.

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DJ Barros

Shoutout Hudson THE GOAT!!! Super friendly and helpful, did a great job testing my battery, alternator, and starter. Battery ended up being dead and he replaced it super quick! Incredible service and the battery price was also great in comparison to competitor shops.

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Crystal Suber

Got my parts and for less than other parts stores. It was convenient, fast.