Land's Towing VA 24531

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Pamela Green

We were in a pretty desperate tire situation on our way home to SC with about 175 miles to go. We had a hex screw in the back tire. Good thing we had an air compressor because the hole was so big that we were having to stop every 5 minutes to put air in the tire and this was around 8:00 pm on a Sunday and sundown. I called Land's Towing and spoke with Keith who wasted no time with a potential solution and arrived in about 30 mins to our location. He and Brad M. assessed the tire, pulled it off, double plugged it and had us back on the road in under 45 mins. Keith stayed for a quick test drive to make sure we were good and we were all set. My husband had a flight out for work the next morning, and this fix was our only option for getting home that night, aside from being towed all the way home for $1200. We paid a fraction of that for the repair, which was most appreciated. Keith and Brad M. were wonderful to work with and knew their stuff and also very friendly. We felt very comfortable with them and their work. Highly recommend! A million thanks for helping us get home safely!

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Gersson Mendez

DO NOT CALL THESE PEOPLE! My trailer got caught in a drop off on the side of the road on private property. We called National Roadside who had me on the phone for about 30 minutes. I sent pictures for an estimate and they stated they would charge $2300 “no more, no less”. They finally arrived an hour later with a truck under the name Land’s towing. I got a call back from National roadside requesting another $810 after assessing the situation further they would need a second truck to assist. I paid and waited. Another hour goes by and another company named Smith Ent showed up and asked my driver for a copy of the registration. I then get a call from national again saying well you have another company doing the service so we will just stand by. I told them we did not under any circumstances call anyone else and they need to do the job and why are there 2 companies there? I asked the name that should be on the trucks and they gave both, Land’s and Smith. So I’m going back and forth calling my driver and National Roadside. Finally the company Land’s decides to do the job. No second truck by the way and they got it back on the road in about 10 minutes. I have this on video. I get a call from my driver that Land’s is waiting for payment in the amount of $7,500.00 and if we don’t pay they’re going to impound my truck. We called National roadside several times, I was promised a call back from the manager and put on hold and hung up each time. They refused to pay Land’s apparently stating they did not dispatch them although Land’s has a work order email from them. Land’s stated they did not receive any payment from anyone and blocked my driver in from leaving. We called the local sheriffs and they were clearly involved. They impounded my trailer even though I showed proof to them we already paid and that was between National Roadside and Land’s since they have contracted work. I also tried to fight the amount they were requesting after I had already been quoted for the job. They claimed it took 2 trucks and hours of labor. I have on video the one truck they used and the job that took all of about 10 minutes of time. Bottom line, I had to pay an additional $7500.00 the next day to get my trailer back. What a scam!!

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PRETTY PICKLES

leaving a second review since they ignore reviews it shouldn't bother them.