O'Reilly Auto Parts VA 24301

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Luke Warner

Unbelievable experience. Alternator went out on a Sunday, they didn't have the part but drove over for me and grabbed the right one from other shop. Supplied me with tools to change in their parking lot while they drove to get the right one. Can't say enough good about these guys.

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Brittany Handy

We stopped at the store to simply get a set of lug nuts for our truck. But the old man working behind the counter couldn't pull up the info on the make and model of our truck or something. So he decided he was going to walk outside and take our tag number. But in the meantime my fiancee had already told him several times inside and outside of the store that he was not writing our tag number down. This old man started to raise his voice and proceeded to tell my fiancee to calm down while he is raising his voice and getting angry because we would not allow him to write our tag number down. I would just like to know why he even felt the need to write our tag number down, so can anyone please tell me why he needed to do that? But I thought the customer was always correct! But especially when my fiancee had already told him before he even walked from behind the desk that he was not getting our tag number. It's just this simple, in the future our business will never go to O'Reilly's Auto Parts ever again.

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Darin Gillenwater

I came into the store to buy transmission fluid and stood there 10 minutes watching some old guy trying to figure out how to use the computer. Never got acknowledged, I don’t think he knew I was there. Another customer walked out because there’s people in back messing around that could be taking care of people, but instead are ignoring them. I’ll just stick with the Dublin store where I know they actually great you and acknowledge you.