Taylor's Service Center VA 23063

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Lindsey Donaldson

They spent the time to give me advice on a lifted truck and even come out and look at it and price tires for me. We weren’t able to do business because of timing but I real appreciate their willingness to help when it was no benefit to them!

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Mark Schmit

Quick appointments, fast service when there. Looks like they have a lot of experience on older makes and models.

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Tim Flagstad

After knowing we were from out of state and had broken down on a road trip, the shop promised our car would be done by noon that Monday. We had to rent a car to get where we needed to go and back home in that time (which is fine). But they knew we were coming from Alabama to pick up the car that Monday. And they waited until TWO HOURS before they told us we could pick it up to tell us that they refused to work on our car due to rust. Let me be clear. Refusing to work on our car was incredibly inconvenient, but definitely NOT the problem. The problem was the lack of communication with us, knowing that we were coming from Alabama to pick up the car. Had they told us ahead of time, we could have planned accordingly. Instead, I had to PUSH my vehicle off their property because of insurance liability (with no offer of help from them, I might add), call friends from the area to scavenge tools, and change my own fuel pump in the parking lot of the pizza joint next door (wonderful people and great food, btw) in 106 degree weather. I absolutely will NEVER go this shop for anything again simply for the lack of communication and common human decency. And I've encouraged my friends in the area to frequent other mechanics as well. Unbelievable.