Westport Auto Mall MA 02790

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Neomi Gonzalez

I had an absolutely terrible experience at this dealership. I went in on Friday to buy a car after being in contact with them all week to ensure my insurance paperwork would be ready. When I arrived, none of it was done. I ended up waiting two hours for paperwork that should have already been completed, and the communication was awful. Every employee seemed confused and had no idea what was going on. When we tried to negotiate the cash sale because of all the wasted time, the salesperson suddenly claimed there was a “registration paperwork fee”, something that had never been mentioned before. It was obvious he made it up on the spot just to avoid negotiating the price, it felt dishonest. On top of that, the car wasn’t cleaned, wasn’t prepped, and didn’t even have gas in it, despite them knowing for nearly a week that it was being sold. Even now, I’m still trying to get them to finish what they should have done in the first place. The entire experience was frustrating, unprofessional, and exhausting. If I didn’t need a car so badly, I honestly wish I had just walked away from the entire experience.

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Amanda Zhang

If you're looking for a car, definitely check out Westport Auto Mall. I had such a great experience here. The service was fantastic—super easy and zero pressure. The people who work there are genuinely good and helpful; they took the time to answer all my questions and just made the whole process feel comfortable, like dealing with friends. Best of all, they had a really nice price on the car I wanted. It felt fair and I drove away feeling like I got a great deal. Highly recommend stopping by! Strongly recommend ~. :)

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Craig D

Easy, quick and pleasant experience. Pricing was fair and the transaction was just as it should be. Will definitely recommend for a great used vehicle and honest pricing.